OW Sync™ Roadmap
See what we're working on.
Here you can explore what's been delivered and what’s coming next to OW Sync™ — and see how we’re continuously evolving to bring even more value to your systems.
Q1
Backend Infrastructure
Production system setup with hourly sync scheduler
Token Management System
Automatic token refresh for HubSpot and Orderwise
Onboarding Wizard
Step-by-step install guide and credentials management
Property Mapping Interface
Data type validation and unique value property support
Customer → Company Sync
Initial framework for first object sync (Full update capabilities)
Customer Contact → Contact Sync
Sync linked to customers due to Orderwise behavior (Create-only)
Product Variant → Product
Send product variants in Orderwise to products in HubSpot (Create-only)
Early UI Extensions
Single record updates with "Refresh Now" button
Record Filtering
Exclusion fields and inactive record filtering
Manual Sync Functionality
Initial / manual sync capability for standard objects
Data Mapping Architecture
Support for all standard and custom Orderwise properties
Billing Integration
License assignment and invoice table integration
Selective Contact Sync
Include contacts UI extension checkbox in company sidebar
Sync Configuration Options
Skip initial sync and selective data backfilling
Export Definitions UI (Beta)
Setup and mapping interface for custom data exports
Value Lists UI (Beta)
Read-only interface for Orderwise value lists
Field Selection Tools
Search, filter, and tooltips for property mapping
Q2
2-Way Sync Workflow Actions
Custom actions for creating/updating Orderwise records
Background Manual Sync
Large sync operations with email notifications
Advanced Sync Intervals
15-minute sync option and object-specific intervals
Value List Enhancements
Full sync with native HubSpot property support
Export Definitions (Incl. Parameters)
Custom SQL query parameters for advanced data retrieval
Order Line Items
Line item data for sales orders associated in HubSpot
Sales Orders Workflow Actions
Building upon the 2-way functionality with additional endpoints for sales orders
Copy / Paste Mappings
Allows you to copy a mapping configuration and paste it again if you need to disable an active sync
"Pull recent data" replacing "Test backend sync"
Instead of just allowing to test the last hour of data, the "Test backend sync" button will allow selecting a custom interval between 3 hours and 24 hours to pull recent data from Orderwise
Longer Sync Interval Options
Enable the following sync interval options: 3h, 6h, 12h, 24h. Ideal for non-critical data or to get records in larger batches.
Factory Reset App Settings
Sometimes resetting the app's behavior is faster if we want to start from scratch (only to be done if absolutely necessary)
Q3
Appointments, Services, Listings & Courses
Sync all "extra" objects available in HubSpot from the export definitions screen.
Add Custom Object Sync to Export Def. (Advanced plan)
Enable fully-custom synchronization between HubSpot and Orderwise by linking custom objects to any export definition in Orderwise, allowing you to map data however you want, wherever you want.
"Refresh HubSpot Properties" Button
Allow to refresh custom HubSpot properties in real-time from the mapping interface
Enable Line Item Associations for Deals
Add the possibility to associate line items with deals in export definitions - not just orders
Q4
Error Recovery Tools
Selective retry for failed records with detailed messages
Open "Manage property mapping" Screen in Separate Tab
The pop-up window within HubSpot's settings screen is quite small. A new option to open the screen on a new tab is required to make the experience more enjoyable.
Explore ways to Match Value lists to Native HubSpot Entities
Value lists such as "Currency" and "VAT Rate" can be matched to native HubSpot entities. Currently value lists create new enumeration properties for these, but they could also match to native HubSpot entities where possible.
"Create sales order" UI extension card from within deals
During the sales process, sales reps will be able to create sales orders in Orderwise directly from the HubSpot interface, minimizing double data entry and increasing efficiency.
Implement API versioning to leverage new OWAPI features
Due to how the Orderwise API is installed, some customers have older instances installed. We need to version the API in order to unlock standard sales order object sync, "update" product variant sync, and more functionality.
Override a Standard Products sync to map via export definitions
Instead of syncing data via standard mappings, you can choose to override products to map anything you want via export definitions.
Import Saved Searches from Glenigan
Allow users to import saved queries for quick importing into HubSpot
"Glenigan Projects" App Object Implementation
Enable users to store Glenigan projects' data into a dedicated HubSpot object